Shipping Policy
Shipping
Fast, tracked delivery on every order. Here's exactly what to expect.
Processing time
Orders are processed within 1–2 business days. You'll receive a confirmation email the moment your order is placed, and a separate email with tracking as soon as it ships.
Delivery times & rates
| Destination | Estimated time | Cost |
|---|---|---|
| France | 2–4 business days | Free over €80 · €4.90 under |
| European Union | 4–7 business days | Free over €120 · €9.90 under |
| Rest of world | 7–14 business days | Calculated at checkout |
Estimated transit times begin once your order has shipped, not at the time of purchase. Delivery windows are estimates and may be affected by customs or carrier delays during peak periods.
Tracking your order
Every order ships fully tracked. Once dispatched, use the link in your shipping email or visit our Track Your Order page to follow your parcel in real time.
Customs & duties
Orders outside the EU may be subject to import duties or taxes set by the destination country. These are the responsibility of the recipient and are not included in the order total.
Questions?
If anything looks off with your delivery, reach us at [your-support-email] and we'll make it right.
Please review and adjust the rates, timeframes and support email above to match your real carrier and policy before launch.